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Welcome to our Customer Support information page.
Our aim is to resolve your query as quickly as possible. Answers to a wide
variety of queries ranging from missed collections and procedure for lost
or damaged items equiries can be found by visiting our Frequently
Asked Questions section which can be found here.
Frequently used links.
Missed
collection: Reply to your order email with "Failed
Collection" and then let us deal with the rest.
Frequently
Answered Questions (F.A.Q.)
Lost
or Damaged Claims Procedure: We will help you to resolve the
claim as soon as possible, we are here to help and have a set procedure so the
claim will be handle efficiently.
How to Contact Us
We are open Monday to Friday 9am - 5pm (excluding bank holidays).
Live Chat:
email us.
or Please use the form below
By Post:
Smart Courier Limited
PO Box 191
Wirral
CH31 9DG
By telephone:
To speed up our customer service we have found that we can deal with issues within minutes via email or live chat, which is more effective than the telephone calls. This frees up the staff to answer more customers, more quickly which should equal a happy customer experience.
General enquiries: 0844 3576339 (4.2p per minute), lines are open Monday to Friday 09:30 -16:30
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